Scary E-mails About Safety From Employees Of The Cleveland Airport [Roundup]

News and notes from around the interweb:

  • You can now redeem Etihad miles for travel on El Al. American Express, Citi, and Capital One points transfer to Etihad. Availability seems to match what you find on the Alaska Airlines website, but is more expensive – like 120,000 – 140,000 miles each way in business class between the U.S. and Israel.

  • Cleveland Airport employee email dump: “I am scared. If we had an airline crash, right now, we would not be prepared.” “…if leadership doesn’t change, someone might be killed.”

  • JetBlue seeks slots at Amsterdam, possibly taken from KLM by force

  • He’s not wrong that a one hour connection is plenty of time, though…

  • I a decent meal for a non-diabetic, to be honest.

  • That’s a lot of cleaning fees.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Always listen and behave when an American Airlines onboard penitentiary manager tells you what to do
    Or be spanked or caned

  2. I don’t want to watch that AA video. I’ve had enough of the AA attitude. I now redeem my AA miles exclusively for partner awards.

    But I dispute that one hour is enough for a connection. For most passengers, it’s not.

    — Deplaning could easily take 15 minutes if you’re seated at the back.
    — Getting to another concourse, either by foot or by airport tram, could take another 15 minutes.
    — If you’re flying with children, as per the video description, then you would be wise to budget yet another 15 minutes for a bathroom break.
    — Domestic flights require you to be present at the gate by T-15 or lose your seat, and of course by that time, you’re likely going to be forced to check your carry-on.

    Another thing that contributes to anxiety is that AA prints on their boarding passes the boarding START time, but not the end time, which makes less experienced travelers feel their connection is shorter than it really is.

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